Data we collect

• Contact details you share (name, phone, email) to book visits.
• Address and appliance details to diagnose and quote.
• Messages you send (phone, WhatsApp, form) for support.
• Essential site logs and anonymous metrics to keep the site reliable.

How we use your data

• To schedule visits, confirm bookings, and provide quotes.
• To send service updates and follow-ups about your repair.
• To improve reliability of our website through aggregated metrics.
• To meet legal or safety obligations when required.

Cookies and tracking

We use essential cookies for site functionality and anonymous analytics to understand performance. No advertising trackers are used. You can accept all cookies or keep essentials only via the cookie panel.

Your choices and rights

• Request access, correction, or deletion of your data.
• Change cookie preferences at any time.
• Opt out of non-essential communications.
• Contact us for any privacy question: info@uk-rac.co.uk.